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Dear Customer,
We wish to inform you that L'Oreal has ceased marketing the Helena Rubinstein brand in North America and the United States, and that the Spa has also closed.
Given the current economic climate, the Group has decided to concentrate its efforts and resources in markets where the Helena Rubinstein brand is experiencing exceptional growth (Asia, Europe and South America).
Our plan is to return to the North American market in the future with greater resources so that we can offer our customers everything they expect from an international luxury brand.
Naturally, we understand how disappointed you may be on learning that products you have enjoyed using and we share your feelings.
However, Helena Rubinstein products are still available in over 50 countries around the world, in many duty free shops, and in all countries in European.
You can also keep up to date on the brand by visiting www.helenarubinstein.com. We regret that there is no Internet sales option on our site so we will not be in a position to send products to you. In addition, since there are no agreements with other Web sites, we are unable to guarantee products our customers might purchase via the Internet.
If we can be of service to you in the future, please contact our
Customer Services Department at 877-447-7646.
Please accept our sincerest thanks for your interest in and support of the Helena Rubinstein brand and products.
Yours sincerely,
The HR Internet Team
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